F8 Tech provides customized managed IT services to address the needs of your business—not the business down the street or the business across the hall. YOUR business.
One size does not fit all when it comes to IT, and every company’s needs are different. We go in deep to understand what makes your business tick and what you specifically need to succeed. Then we form a true IT partnership to meet those needs—whether it’s providing a total package of IT services for businesses with no IT team of their own or offering ala carte services to supplement a company’s existing IT department.
We offer two managed IT options to meet the needs of our clients:
- Managed Care
- Proactive Care
Managed Care
When it comes to our IT services, “Managed Care” is the white glove service, so to speak. If IT solutions were hotels, Managed Care would be the five star resort with a concierge, a valet, room service…the whole nine yards.
Managed Care includes complete IT support and management for a fixed monthly price – it’s that simple! When a client subscribes to our Managed Care service, we offer them a complete turnkey solution that we like to call “an IT department in a box.” In other words, we take care of everything—from your desktop to your website, we manage it all.
With Managed Care, F8 Tech functions as your IT department, and for all intents and purposes we become an employee of your company. In taking on the management of your important IT services, F8 becomes your partner, and as your partner we are dedicated to the success of your business and to keeping your systems running smoothly.
Our Managed Care package includes (but is not limited to) the following:
- 24/7 Performance Monitoring
- Network Monitoring
- Preventative Maintenance
- Firewall Performance Monitoring & Maintenance
- Help Desk Services
- Vendor Relationship Management
- Security
- Networking
- Data Protection
- Hardware
- Email Hosting
- Onsite & Remote Response
- And more!
Bottom line: Managed Care is all-inclusive. F8 Tech becomes your IT team, providing you with all the benefits of an internal MIS for a fraction of the cost of staffing one yourself—no salaries, no benefits, no bonuses, no holiday and sick leave. We won’t take a vacation from providing you with topnotch IT services—we are here for you with 24/7 support!
Proactive Care
For businesses that don’t have the budget or need for the five-star hotel experience, Proactive Care is the budget-friendly inn that still takes care of their most fundamental needs.
Not all businesses (or their budgets) are created equal. For smaller businesses that don’t need a great deal of IT support or that have lower budgets set aside for IT, Proactive Care supplies core IT services like performance monitoring, help desk access, management oversight, antivirus, etc., excluding some of the benefits and services of Managed Care but still meeting the client’s fundamental IT needs.
The key component of Proactive Care is proactively keeping a client’s systems running optimally. This lighter-weight package provides businesses with the expertise they need along with on-demand support at a billable rate.
Supplemental IT Services
For businesses that do have an IT specialist on staff or an existing in-house IT department, sometimes additional services are still needed out-of-house, and that’s where F8’s supplemental IT services come in.
When you have additional needs that your own IT staff or IT infrastructure can’t meet, F8 Tech offers ala carte services to fill in the gaps. Maybe you need assistance with equipment acquisition and installation. Perhaps you need help with backup or system recovery. Whatever your supplemental needs may be, we will provide you with the best options to meet them!
Get in Touch!
To learn more about F8 Tech’s managed IT services and ala carte solutions, contact us today at 877-867-9057 or [email protected]. We’re here to make IT simple!